To resolve documentation issues regarding diabetes, what should the coding manager primarily do?

The correct answer emphasizes the importance of educating the medical staff on documentation standards. This approach addresses the root cause of documentation issues related to diabetes by ensuring that the healthcare providers understand the necessary guidelines for accurate documentation. Proper education can lead to improved documentation practices, which in turn facilitates better coding accuracy and compliance. When medical staff are well-informed about the standards required for documenting diabetes and other conditions, they are more likely to provide complete and precise information, reducing the likelihood of recurring documentation issues.

Focusing on education fosters an environment where health professionals can enhance their skills and knowledge, ultimately benefiting patient care, billing processes, and compliance with regulatory requirements. This proactive strategy can lead to long-term improvements in documentation quality.